FAQ

How do I know what size to get?

Our insoles use trim-to-fit sizing. Follow the guide printed on the insole and trim along the marked lines to match your boot size exactly.

When will I get my order?

Orders ship within 1-2 business days. Delivery typically takes 7-15 business days depending on your location, and you'll get a tracking email as soon as it ships.

Where are your products manufactured?

Our insoles are made by a specialized footwear comfort manufacturer overseas, which lets us keep quality high and pricing fair.

How much does shipping cost?

Shipping cost is calculated at checkout based on your order and location — you'll always see it before you pay.

What is the return policy?

Our goal is for every customer to be satisfied. You're covered by a 30-day money-back guarantee — if they don't earn a permanent spot in your boots, let us know and we'll make it right.

Are any purchases final sale?

No. Every order is backed by our 30-day money-back guarantee — no exceptions.